Privacy Notice

This privacy statement explains how we collect and use personal information for our business.

We collect and use personal information to ensure we meet our legal responsibilities by delivering fair services. Verifying your identity is obtained through the personal information you have shared on our Site. We want to maintain our records and prevent crime, fraud, and corruption by keeping personal information. It also helps us process financial transactions when we want to contact you via email, telephone, or post.

Your Rights

You must know your rights under the data protection law and how we use your data.

Access to Information—You can request a copy of the personal information you shared with us for your records.

Correction in information—We believe you have provided accurate information. If you have misinformed us, let us know so we can correct your information. You have the right to ask us to delete your personal data on our Site.

Regulatory information and complaints

The regulatory information and complaints relate to your concerns and our lawyers, with whom the regulatory body is registered.

Complaints Handling Policy

If you are dissatisfied with our services, you can make a complaint at info@optimumsolicitors.co.uk, and our customer support will respond.

We want you to provide us with full details about your complaint, such as the nature of the complaint, the name of the person you have a complaint against, and if you have any documents to validate your complaint, so we can investigate the matter carefully and ensure satisfaction to our clients.